Melbourne's Leading & Most In-Demand Personal Training Studio

381 Swan Street, Richmond
‭(03) 7046 4886‬

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381 Swan Street, Richmond
‭(03) 7046 4886‬

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Monday to Friday: 6am till 8pm
Saturday: 6am to 3pm Sunday: Closed.

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Google Rating

5.0

Based on 408 reviews

Enterprise Fitness

5.0

review us on See all reviews

isabella Sturtevant

1699993856

Would recommend Enterprise to anyone and everyone! I have seen some of the best results thanks to Matt. I love the integrated approach and mindset. Can’t wait to keep training!

J D

1699686394

Great service from the team at Enterprise. Matt put together a meal plan and programme that was adaptable and met my training needs. Matt and Ari together helped motivate and professionally guide me to achieve my training goals. Since starting training I have overcome several niggling injuries to return to my favourite sports, am feeling much stronger, and have hit personal bests in multiple exercises. Thanks team!

Hamish skey

1699661263

I can't recommend Enterprise Fitness enough, especially with Jason as my personal trainer! When I started, my back pain was unbearable, and I needed a tailored plan to strengthen it. Jason crafted a precise program for me that not only fixed my back issues but also helped me shed 8kg in the process. His expertise and guidance has helped me achieve my fitness goals, which I have failed to do by myself multiple times in the past. Grateful for the positive changes, thanks to Jason and the exceptional team at Enterprise Fitness!

Chantelle Pior

1699247732

Train at Enterprise Fitness if you want results.My experience with Tyrone Folino as my trainer has been exceptional!I began online training with him because I am a busy business person, who just wanted to achieve physique goals which I hadn’t been able to on my own, or with other trainers, for years. I am located in Sydney and he’s in Melbourne.Tyrone finally made that possible. He has worked with me to provide diet and training plans which are realistic and sustainable for my lifestyle, yet which produce results.Our training is incredibly enjoyable, the diet is well suited to me and my needs, and my overall health has improved significantly.Most importantly, i am finally at the weight and body fat percentage I have been wanting to be at for years, I can wear the clothes I’ve always wanted to wear and I feel better about my body than ever before!Tyrone, and the entire experience at Enterprise Fitness, has exceeded all my expectations. I couldn’t recommend them more highly for anyone looking to achieve their health, physique and fitness goals.

liz baker

1698961096

Amy Dorrell at Enterprise helped me achieve my goal of getting on stage! She was there for me every step of the way and has a huge knowledge about nutrition and fitness. I can’t recommend Enterprise enough if you want to see results and be supported, mentally and physically, at the same time.

Kate Binios

1698563479

I have worked alongside Lewis Franz for the last 4 months and ongoing with great success in my goals and growth.My main goals were to improve the mobility of my shoulders (after many setbacks due to injury) and to further develop my strength and technique.I have my own qualifications in personal training and felt well supported in all my endeavours with Lewis’ mentorship.He always pushes me past my own expectations through personalised programs, nutritional guidance and educational support - all common themes amongst the Enterprise team and their clientele.I would recommend Lewis and the Enterprise team to anyone wanting to make a difference in themselves.

Steevin Issa

1698474161

Have thoroughly enjoyed my 12 weeks so far at enterprise under Lewis who has instilled in me his extensive knowledge in nutrition and training giving me the confidence to keep building on the progress I have made. Lewis has been fantastic in helping me reach my targets every step of the way with his guidance and support driving me to bettering my results week by week and am looking forward to continue under his guidance at enterprise which is a friendly and great environment to conduct your training. Thank you

Liam Stapleton

1698372677

Matt is an incredible coach. He’s kept our sessions fun, taught me a lot about nutrition and drastically improved my fitness. Couldn't recommend Enterprise any higher.

Toni Fletcher

1697667343

If anyone is looking for a Nutrition and exercise plan i would highly recommend Aldryl and Shane from Enterprise Fitness.Al has helped and supported me in my fear of eating, getting my calorie intake up while also loosing weight.The one on one meetings are greatAl has the knowledge to set you on the right track

James Van Oosten

1697661263

I have been training with Ari now for around 6 weeks. I was always at a decent level with my training , but ari has taken me much further in my training and lifestyle . Attention to detail and set standards mean you are always being pushed to be the best version of yourself. Highly recommend , won’t regret training with ari 👌

John Brenner

1697624965

My experience at Enterprise Fitness with Ari and Shane as my trainers has exceeded my expectations. Their commitment to helping me achieve my fitness goals has been exceptional. From the moment I walked through the doors of Enterprise Fitness, I felt welcomed and supported. Ari and Shane's expertise and passion for what they do are evident in every aspect of their training. They take a thorough and personalized approach, tailoring workouts and nutritional guidance to my specific needs and goals. If you're looking for trainers who are not only knowledgeable but also passionate about your success, I highly recommend Enterprise Fitness. You won't find a more dedicated and caring team to help you reach your fitness goals.

Jenny Wong

1697612588

3 months ago I decided to reach out to Enterprise Fitness because I had enough being overweight and having unhealthy lifestyle for the past 10+ years. Little did I know this decision I made would be completely life-changing.I have been training with Harry and Shane in the past 12 weeks and they are absolutely legend! The training sessions have been challenging yet both of the trainers are super supportive. I learnt so much about the exercises and nutrition, and how I can sustain the result for long term.I managed to lost 12kg in 12 weeks but at the same time building more muscle mass. I feel stronger and stronger every week. I decided to continue my training with EF simply because I don’t think I could find anywhere better than here!This review cannot include all my gratitude towards my trainers Harry and Shane because they are just amazing✨✨but long story short, 10/10, highly recommend to all beginners!

Fitz

1697608362

Working with Aldryl at Enterprise has completely changed my outlook on fitness. I always look forward to our sessions, I’d recommend him to anyone 🔥

Harry Ward

1697533624

Outstanding coaching from Al and Shane. I've made more progress in 3 months than I have in a year. I've never had so much focus on my diet as well as my workouts. I would recommend anyone who takes or wants to take their fitness seriously to enterprise fitness. They can help achieve any fitness goals you want to achieve and outline every step of the way.

Toan Tang

1697516565

I've been training with Al since earlier this year and we have made great progress together in terms of nutrition and weight management. He's been great with explaining short-term and long-term goals during our training and will also challenge you with workouts that may be daunting initially but will ease you in to help you get stronger. A great coach with an eye for proper techniques/posture who not only can make programs tailored to your level of training but can also make adjustments for unexpected change in lifestyle or fitness goals without the adjustment being too jarring. Would recommend!

Peter Barraket

1697491994

I undertook a 12 week program with Enterprise, and I have to say it was amazing. I received a 12 week diet and supplements program plus a tailored 12 week full body work out plan. This was all in conjunction with support and advice from my online trainer Tyronne. The result being that I lost my goal weight and more importantly I improved my strength significantly. The program was so good that I showed gradual improvement each week. I thoroughly recommend Tyronne, Mark and Enterprise Fitness.

Maria Mercuri

1697028123

Love training here. Individualised programs make way for sustainable results and the atmosphere is friendly and very professional. A special shout out to Jaka - a first class trainer who has helped me maintain focus on achieving my goals. Very happy!

Patrick Armstrong

1696928913

Sasha Whitehead

1695024961

Such a great training facility. Love training with Jason at Enterprise :)

Matt kendle

1693963759

I've been training with Cristiano and the Enterprise Fitness team for the past 5 months. Although I had some prior fitness experience, I chose Enterprise to achieve better results and develop a sustainable, long-term approach to my health, fitness, and strength.Cristiano has been exceptional - he's engaging, supportive, and incredibly knowledgeable. I've gained a wealth of knowledge throughout my journey, and his motivation has kept me on track. The customized programming and nutrition plans are consistently adjusted to ensure optimal results while remaining realistic and achievable; He's helped me get fitter, stronger and leaner than I've ever been.More importantly, I think the entire team has created a fantastic, positive, and enjoyable training environment.Keep up the epic work! 💪💪💪

Julie Ward

1693890133

I’ve been training with Matt at enterprise fitness for three months now and I couldn’t be happier. He is extremely knowledgeable, caring and very smart. The gym itself is well equipped with state of the art equipment and a super friendly and supportive environment. Everyone there says hello and encourages me. I’ve grown so much in confidence and strength since starting and I’m excited to see where I can go from here! Highly recommend 😊

Guido Monaci

1693875108

First time I walked at enterprise fitness, I was looking for a personal trainer just to keep on track with my gym routine, but I soon as I entered I understood that it wasn’t just a regular gym, all the trainer here are high qualified and ready to help without any judgment, they’re specialize in body transformation and helping you to change approach and mentality in order to achieve your goals and maintain your physique for the long term. I did my session with Tyrone ( one of the best coach I ever had) he build my program from day one, and check my progress weekly. He know all the aspect of body transformation and how to bring your workout to the next level. Highly recommend.

Zelko Maric

1693309465

Really enjoy training at enterprise, great crew and facilities. Tyrone has really taught me a lot about technique, strength training and the importance of nutrition. Keep up the good work!

Julianne Freeman

1693182804

I have started my fitness training at Enterprise Fitness and the experience has been so educational and positive. Tyrone & Amy are great motivators, keeping me on track to achieve my fitness goals. The sessions are fun and informative. I wish I had started sooner. No time like the present. Thank you 🙏 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

NICOLE BULIC

1692868347

From the get go my PT Cristiano has challenged me while at the same time been very supportive in terms of the training itself and nutrition. Cristiano regularly checks in on my progress and tweaks my program to get the most out of my training. I look forward to my sessions and feel comfortable in the gym, everyone is warm and friendly. I’ve never looked back since starting in February. I feel stronger than ever and really appreciate the 1:1 time to maintain the momentum and motivation to keep pushing!!!

Madeleine Henderson

1692160436

Edit- As expected a negative and attacking response and labeled 'anti man' wow.This is exactly the problem I was raising! I was very aware I was going to get a nasty response to this, and was really worried about doing it for that reason, but it's important to stand up to bullies.Firstly, I never mentioned 5.45pm? I don't know who 'we' is when I am responding to this, I used my name- I'm not sure who is writing back but will respond as best as I can. Yes it absolutely does say those things in your manual (including remove Gluten), I have photos to prove it.I think the response here underscores my point, this is a pretty aggressive and 'bro' place. I think it would be worth considering how you can respond professionally to negative feedback, because attacking people and calling them 'anti man' is not it.***I'm really nervous leaving this review, because I've seen that the business responds quite aggressively to negative reviews, however I feel as though I have to because my experience was negative. I'm trying to be really fair here so please don't attack me. I am not commenting on the training because I didn't really have an experience of it, but on the onboarding and risk assessment, as well as the nutritional aspects. The men I dealt with were all really lovely, and I can see how this would work for some people but I feel it's important to explain why it didn't for me, and why some of what is being done here is harmful.I made and online inquiry and had a prompt invitation to come down and talk, this was fine. The person I spoke to was very nice but it became apparent to me quite quickly that it probably wasn't a good cultural fit for me. I prefer working with women- there was only one female trainer on the books out of 14 and she was booked out, I said I didn't feel very comfortable working with a man but this was brushed over. I said repeatedly that I did not want to talk about food, or my weight as it's something I found quite triggering. This was initially agreed to but then ignored. I felt very pressured towards signing up without ever having a work out or knowing what I was signing up for, and despite saying I wasn't sure about the business. When I said look I don't think this is a good fit for me, I was convinced to sign up for a fast track service which wasn't properly explained to me. I had thought it was two sessions and then I could assess but it didn't turn out to be that.I came back for the first session the next week, and the senior trainer was lovely but it was obvious that it wasn't a good fit, and that what I had asked about weight and nutrition had not been listened to. The nutrition advice booklet I was given was alarming, outdated and dangerous even though the trainer told me to disregard portions of it. Advising people not to eat colourful vegetables is ridiculous. Telling people to avoid gluten when they don't have intolerances is completely incorrect advice, arbitrary and weird rules like no coffee after 1.37pm (what? Why 1.37), and horrible damaging advice like 'eat fun food around your friends so they get fat too' says everything about this business's approach to nutrition. Misguided and outdated, but potentially dangerous both nutritionally and in terms of encouraging eating disorders.Despite saying up front I didn't want a focus on my body, I was pressured into skin fold tests, photos, and publicly weighing myself. I was so so clear that I struggled with body issues and this was completely ignored and was very detrimental to my mental health.The session where I actually had a movement assessment was fine, but standard. The trainers I met were all lovely and friendly, but I really feel compelled to write this- despite being nervous about backlash- because the nutritional advice and the way people are pressured into this business have the potential to be really dangerous. I don't think this place is a good fit for women, or people who don't like 'gym bro' culture. I've seen that culture, and the harm it can do, and for that reason I will steer clear of Enterprise.

Philippa Burfield

1692083223

I'm a PT and I went to Enterprise so that I continue to walk to talk for my clients, while also wanting to learn from the best. I work with Lewis and i love it! He is so supportive and he's so eager to share his knowledge of the industry! As a PT it's so great to be able to train at a place that uses best industry practices and continues to push me physically, while also helping me grow. Lewis is always looking for ways to improve my training and help me reach my goals. What a legend, thank you!

Mark Reynard

1691851703

I highly recommend my personal trainer Amy! She has been instrumental in helping me improve my technique and providing valuable guidance on nutrition. Thanks to her support and expertise, I've seen significant gains in my strength and fitness level. She pays great attention to detail and her guidance has boosted my confidence in the gym. I couldn't be happier with the progress I've made under Amy’s guidance!

Stephen Austin

1690831248

Tired of just being a 4/10?Become a 4/10 with an incredible body.Tyrone will give you the courage to leave the lights on (*may still need to bag it).5 STARS⭐⭐⭐⭐⭐

Ruby

1690495515

I have been at Enterprise Fitness for a while now and I completely love it! The transformation not only physically but mentally has been so life changing. I cannot thank Enterprise enough, especially my trainer Amy who has helped me reach goals I never thought were possible. She is truly amazing! The staff are amazing and the venue has everything you need! If you are thinking of training here you should !

king pizza

1689665148

Been with Matt almost two years now and all I can say is wow. Not only am I stronger with 10kg more muscle and less body fat, but Matt and Enterprise teachings have help me with my lifestyle and feeling better in life. Matt has taught me what to eat and how to live a healthy life. it's rare to say I look forward going to the gym but the atmosphere and nature of the training with Matt is top tier. Can't recommend EF any more, if you want to look and feel better and meet some great people this is the place to do it,

Cherry Pehar

1688697950

Enterprise Fitness is taking professional commitment and undivided attention to a whole new level. Whether you're an absolute beginner, recovering from an injury, or just getting back into the fitness game after a little hiatus, they've got you covered with an inclusive and motivating approach.These trainers are like fitness and nutrition wizards, providing one-on-one attention and fostering client progress regardless of your starting point. They'll take the time to understand your needs, limitations, and goals, ensuring that every session is tailored to your unique needs.My experience has been enjoyable, challenging and made me believe in myself when I had little hope for improving my fitness levels My coach extraordinaire , Amy, tracks my nutrition, gym program, steps ,reviews restaurant menus and so much more. Her wealth of knowledge is incredible and I have so much gratitude and respect for how she has built my strength, flexibility and confidence.Whether you're a newbie stepping into the fitness world, recovering from an injury, or trying to regain your fitness mojo, Enterprise understand that not everyone starts as a seasoned athlete, and they have the expertise and patience to meet you where you’re at. You'll find a supportive and inclusive environment where they celebrate every small victory along the way.The camaraderie between the staff members creates an uplifting vibe not to mention the great tunes!!!! Come and let yourself be supported.

Himesh

1688079612

First time using a personal trainer. Couldn't be happier with the progress so far in such a short period of time. Both Al & Harry are great trainers who show genuine care and ownership for their clients. Highly recommend.

Rachel Sosbey

1688033090

Cristiano is 👌🏻🙌🏼If you were like me and you’re thinking..oh is this just for serious muscley people, or people who want to compete..will they force me to do something I don’t really want? Absolutely Not.When I began I didn’t want to focus on numbers, my goal was just to feel better and more confident. I was kinda worried the trainer I was paired with would just be like, “you don’t like that, that’s unfortunate because you have to”. Cristiano was immediately understanding, listened to what I wanted and tailored my training in a supportive way. If I told him I hated something, he would figure out another way. He has continued to be extremely patient and responsive to any feedback, always mindful and compassionate with the way I’m feeling on any given day or week, which to me, is so rare and special to find in a trainer.As a woman, I had an unhealthy fear of too many calories, I was quite stubborn about my food (poor Cristiano really had his work cut out for him). He was never pushy (only if it’s with pushing out more reps and sets 😂) with nutrition, he listened, was informative, offered expert knowledge, and again, was very patient with me. His guidance has changed my mindset and the way I approach my relationship with food, I nourish and fuel my body better, which is a small miracle in itself tbh.Dunno about anyone else but I can find it really awkward to make small talk with trainers or coaches but Cristiano made that easy and comfortable and has become a bit of a confidante. It’s amazing to be guided by a trainer who is empathetic, intuitive AND who knows what the f*ck they are doing, knowledgeable and intentional with individual programs.There’s a special energy at Enterprise and the relationship they have with each other and each client. If you are looking for people who know exactly what they are doing, and do it very well and will really take the time to listen to what you want, Enterprise is where you should go. This is your sign.

Nick Sims

1688016134

The team at Enterprise are awesome. I train with Tyrone who is a legend and I cannot recommend him highly enough. The main difference between Enterprise and other gyms is that they really care, and they really manage to everyone's different goals and capabilities.

Phoebe McDonald

1687941652

KOSTA DUKASA

1687862120

My experience training at Enterprise and trainer Ari, has been amazing! I just completed my 9th week with Ari and have dropped 6kg, increased my lean muscle mass and feel the best I've felt in years. Ari is personable, reliable, well informed and easy to train with...a ripping bloke! Highly recommend.

Luigi Colacito

1686781333

I walked into the enterprise a few months ago wanting to do my first ever bodybuilding competition which was 12 weeks away. They looked at me and said it was doable so a few days later I started to train with Jaka. He’s been super professional from the very first day where he designed and showed me how the following 12 weeks prior to the comp were going to look like.After only a few weeks into the prep I could see how my body and shape were rapidly changing for the better.After 12 weeks of prep together I competed in the Victoria ICN Mens physique competition where I placed first in two categories and second in the open class. As the results were astonishing to be my very first time on stage we decided to take it further to the ICN nationals. I stayed on a prep for a few more weeks and then the coach and I flew all the way to Sydney to jump on the national stage.The shape and conditioning we took on that stage was incredible and that resulted with an astonishing result, I won the mens physique overall national title and I also won a pro card.Can’t explain in words how glad I am to have had Jaka as coach. He helped me massively every single step of the way. He truly is a great trainer!

Kathryn Gye

1686654134

The team at Enterprise are exceptional, I've trained with Tyrone for 6 months and can honestly say it has been life changing. Within just the first two weeks I couldnt believe how much my energy levels and sleep quality had improved! The gym has such an inspiring and fun energy, I've never enjoyed working out like this before, can't recommend this place highly enough!

Nathan Samuel

1685252442

Currently on a program with Al, very happy with my transformation so far. I've developed better eating habits, lost weight, gotten stronger, and prevented injuries that have long bothered my journey in sports. Truly recommend for those desiring results when in the gym, those who want actual guidance and direction to achieve goals.

Jana Hoefler

1685102450

Amy is a true gem in the world of bodybuilding coaching... Amy's knowledge and understanding of bodybuilding is nothing but exceptional. She possesses an incredible depth of knowledge in nutrition, exercise techniques, and overall wellness. What sets her apart is her ability to tailor her coaching approach to individual needs. She took the time to understand my specific goals, limitations, and preferences, and encouraged my ambitious aspiration to compete. Not only is Amy a fountain of knowledge, but she is also an incredibly supportive and motivating coach. Her positive energy and unwavering encouragement had been instrumental in keeping me motivated and focused throughout the grueling 26 weeks of competition prep. She consistently pushes me to achieve my full potential while ensuring that I maintain a healthy and balanced approach to my training. Her knowledge, support, attention to detail and exceptional communication skills makes her an invaluable asset to anyone looking to achieve their fitness goals. I am beyond grateful for the opportunity to be one of her clients and I am excited to see where she takes me in my bodybuilding future!!!

Mark Dand

1684985145

I've been training with Cristiano Colla at Enterprise since January of this year (2023) and could not recommend him and the Enterprise Fitness model any higher. Cristiano is extremely knowledgeable, helpful, personable & patient. He listened to and understood my spedific needs/goals from the start and created multiple, phased plans to achieve those. The shift in lifestyle/commitment required by the Enterprise gym/nutrition requirements was very hard, but the results were undeniable for me in fat loss, strength, posture and a better body composition. I haven't finished my journey just yet, but with Cristiano's help I've already succeeded in creating a healthier/fitter/stronger/more energetic version of myself.

Star Fox

1683507097

Honestly a life changing experience - Amy & Ari have helped me consistently exercise for the first time in my life and because of them and their encouragement, support and pushing me each session, I’ve seen my mental health improve and I’ve felt okay about my body for the very first time.A million thank yous to these legends, with their help I have a healthy relationship with food, alcohol and exercise. I can’t recommend this place enough, I needed my life shaken up and it did just that and more.

donna canlas

1682899462

Training at Enterprise Fitness for almost five months now has been the most favourite moment of my entire fitness journey so far. You are the best coach Al! I am so so grateful for the support, much patience in teaching me the correct techniques and for believing in my strength. Training has always been fearful (oh yes, the bar and heavy circles scare me to death before I even start the lift), learning, challenging myself and best yet, realising that all the pain is worth it! Can’t thank you enough Al for helping and guiding me to work towards my goals- to get stronger, and to keep progressing that it’s almost impossible to stop.“A good coach doesn’t just show you that you’re stronger, they’re proving that what you’re doing is working and giving you a reason to continue”- - - visit EF and TRAIN WITH COACH AL.

Julian Colantuono

1681700640

Have been training with Matt for 7 weeks now and it's been amazing. Seeing changes to my strength and body quite quickly than anticipated with the level of expertise and support that Matt brings to the table!

Bianca Whiteside

1680743256

In all my decades on earth, I have never visited a gym on a regular basis. I took the plunge and dived right in to a 12-week stint at Enterprise and will never look back. My trainer, Tyrone, understood where I was at and what I wanted to achieve and I believe we bloody did it! Unbelievably, I now look forward to going to the gym and I can't believe how strong I am now compared to the kitten-like-strength I had before. Am so looking forward to the next stage of this physical and mental journey. Thanks, Tyrone (the best) :)

Teagan Edwards

1680497151

I’ve been training with Tyrone for almost 12 months now and there isn’t a coach or facility I would recommend higher.I began training with Tyrone 4 months postpartum and although I had a decent amount of training experience pre-pregnancy I felt as though I was starting from scratch. Physically and mentally.Tyrone has not only coached me with tailored programs, nutrition and supplements regimes in line with both mine and bubs needs.He has also supported me to rebuild my confidence, mental endurance and motivation towards all aspects of my life.I think it’s incredibly rare to find a coach that can encompass all of these elements into their coaching style let alone a 1 hour training session.I guess that’s why Enterprise Fitness has the reputation of being the essence of excellence.I can’t wait to keep ticking off all of our 2023 goals, with in my opinion the top coach at EF!

Gus Portes

1680149818

Fantastic what these guys can do for you. You gotta be ready to work hard but the results come fast too. I lost almost 8% of body fat in 3 months which I could never do on my own before.Aldryl is the guy. Very knowledgeable, patient and dedicated. You’ll be lucky if you can train with him. Although sometimes you’ll be asking for mercy :DNo doubt this is the best studio in Melbourne.

James Gibson

1680145991

I have recently had the privilege to begin training with two phenomenal personal trainers, Jaka and Harry, at a small yet well-equipped gym, Enterprise Fitness.Led by the owner & founder who has created an environment built for success. The expertise, dedication, and personalised approach has more than exceeded my expectations.Jaka’s motivational techniques, deep understanding of body mechanics and personally tailored training programme has helped me push past my limits, while Harry and his emphasis on proper form combined with patience and drive while in a learning phase has contributed greatly to my progress.Both trainers have created a positive, energetic & motivating atmosphere that has made each session enjoyable and rewarding.I highly recommend Jaka, Harry or the Enterprise Fitness team for anyone looking to begin or level up on their fitness journey.With credit to Jaka & harry and in a short period I have begun to see results physically with a massive shift in mental health and drive to enjoy life again.

Matthew Dunn

1680142485

I've really enjoyed my time at Enterprise. The whole crew are a great bunch of people, and Cristiano is helping me achieve my goals.

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Privacy Policy

Enterprise Fitness – Data collection and privacy policy
Thank you for visiting Enterprise Fitness, located in Richmond, Victoria.
We respect and protect the privacy of our website users and clients.
We act in accordance the Privacy Act 1988 (Cth).
This policy tells you how we collect and use information.

Data Collection

We only collect the Personal Information or additional information necessary to provide the service or goods you require. “Personal Information” means any information from which your identity is known or can be reasonably ascertained.

Website

We do not collect Personal Information about you when you visit our website.
You can use the website without telling us who you are or revealing other Personal Information.

If you send us a contact or feedback form we will collect Personal Information. If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. You consent to us contacting you by providing that Personal Information.

Clients

We also collect Personal Information about you when you commence training with us as a client or when you make a purchase through our website. This may include additional information about you, such as your training history, health etc.

When we collect Personal Information or additional information we will treat it in accordance with our privacy policy.

Privacy policy

Access to your Personal Information or additional information is restricted to staff who need it to provide benefits or services to you.

We train our staff about the importance of confidentiality and maintaining the privacy and security of your information.

We do not share Personal Information with other entities unless you request us to, we ask you first or required by law to share.

We may share anonymised data, such as your server location, with other entities.

We collect this data by using Cookies (which are small files that are stored on your computer or mobile device). We use Cookies to record how many times you have visited our website and which parts of our website you have visited. Cookies can be used to provide you with information that you are interested in. By using our website, you consent to the processing of data about you by Google in the the way described in Google’s Privacy Policy.

If you ask us about an issue that needs to be dealt with by another entity, we will treat your Personal Information confidentially and request any other entity to do the same. We are not responsible for what other entities do however.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold. You may ask us to correct your Personal Information if it is not accurate, up-to-date or incomplete.

You may make a complaint about our handling of your Personal Information.

To protect your privacy, we will require evidence of your identity before we can give you access to information about you or change it.

You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days.

If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

Contact us
Privacy Manager
Enterprise Fitness
381 Swan Street
Richmond Victoria 3121
Australia