Repairing from Physical and Psychological Stress

I began my journey at Enterprise Fitness in April 2015, in a state of needing guidance on how to care for my body.

My goal was to repair my physical self from past illness and learn how to train and nourish my body for life.

I didn’t realise when I met Mark Ottobre and made him aware of my goal, that it was really going to happen and more!!

I was very nervous about this journey as I had spent the past six years of my life in ill health and a very inadequate relationship with food.

When I meet my trainer at Enterprise for the first time, I noted that he was listening to me, so it was off to a good start! He created a program to repair my physical state and eventually begin to challenge me.

The most amazing part of what Enterprise Fitness has offered me was making me feel comfortable to share stories of my life that I have not shared with anyone.

I took the first step to open up and it was the best decision of my life. I had previously not paid a lot of attention to the psychological component of my ill health because it was all too hard and I was seeking support from the wrong people.

I had been seeking help from the medical professional for some time and the only treatment that I had ever been offered was medication. I knew that medication was not the answer to everything and I needed a lifestyle change, that’s when the team at Enterprise Fitness jumped in and did what needed to be done.

Enterprise spends session after session making me understand the connection between my mind and my body.

They have provided me more psychological support than I have had from any medical professional.

For the first time ever things make sense and life, family, work, training, eating and my health all add up! I still have work to do, but I know that I can only go forward from this experience.

I am eternally grateful to Mark from Enterprise Fitness. Enterprise Fitness is not just a gym, it is a place of knowledge, where learning and sharing takes place.

It is the place where I know I will be greeted with a genuine smile when I walk through the door.

Fiona Thornley

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Privacy Policy

Enterprise Fitness – Data collection and privacy policy
Thank you for visiting Enterprise Fitness, located in Richmond, Victoria.
We respect and protect the privacy of our website users and clients.
We act in accordance the Privacy Act 1988 (Cth).
This policy tells you how we collect and use information.

Data Collection

We only collect the Personal Information or additional information necessary to provide the service or goods you require. “Personal Information” means any information from which your identity is known or can be reasonably ascertained.

Website

We do not collect Personal Information about you when you visit our website.
You can use the website without telling us who you are or revealing other Personal Information.

If you send us a contact or feedback form we will collect Personal Information. If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. You consent to us contacting you by providing that Personal Information.

Clients

We also collect Personal Information about you when you commence training with us as a client or when you make a purchase through our website. This may include additional information about you, such as your training history, health etc.

When we collect Personal Information or additional information we will treat it in accordance with our privacy policy.

Privacy policy

Access to your Personal Information or additional information is restricted to staff who need it to provide benefits or services to you.

We train our staff about the importance of confidentiality and maintaining the privacy and security of your information.

We do not share Personal Information with other entities unless you request us to, we ask you first or required by law to share.

We may share anonymised data, such as your server location, with other entities.

We collect this data by using Cookies (which are small files that are stored on your computer or mobile device). We use Cookies to record how many times you have visited our website and which parts of our website you have visited. Cookies can be used to provide you with information that you are interested in. By using our website, you consent to the processing of data about you by Google in the the way described in Google’s Privacy Policy.

If you ask us about an issue that needs to be dealt with by another entity, we will treat your Personal Information confidentially and request any other entity to do the same. We are not responsible for what other entities do however.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold. You may ask us to correct your Personal Information if it is not accurate, up-to-date or incomplete.

You may make a complaint about our handling of your Personal Information.

To protect your privacy, we will require evidence of your identity before we can give you access to information about you or change it.

You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days.

If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

Contact us
Privacy Manager
Enterprise Fitness
381 Swan Street
Richmond Victoria 3121
Australia

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